CANCELLATION AND REFUNDS:
No partial refunds will be given for unused meals, hotel rooms, trekking/camping arrangements, sightseeing, transfers, etc., for any reason whatsoever.
If your air tickets were purchased through our office, you will receive whatever refund is allowable under airline regulations. Please be advised that the most economical, advanced purchase tickets are subject to heavy airline cancellation penalties.
Notification of cancellation must be made in writing to R Ventures Holidays. At the time we receive written notice that you must cancel your Holiday, the following cancellation fees will apply:
Number of days before departure Cancellation Fee:
91 days or more 25% of total Holiday cost. And any hotel / airline costs already paid out over and above
36- 60 days 50% of Holiday cost. And any hotel / airline costs already paid out over and above
0 – 35 days 100% of Holiday cost
R Ventures Holidays reserves the right to cancel any Holiday due to force majeure conditions, which makes the Holiday unfeasible for us to operate. In such a case, R Ventures Holidays is not responsible for additional expenses incurred by members in preparing for the Holiday (i.e. non-refundable “Advance Purchase” air tickets, visa fees if applicable, equipment, medical expenses etc.)
Cancellation Policies – Special Hotels
Reservations made at certain hotels are non-refundable within 31 days of departure or attract a one-night charge for cancellation. Please be aware that in these cases R Ventures Holidays will not be able to refund these amounts to you. This would be over and above the regular cancellation fees.
All cancellations must be received in writing.